Logo

At Bozona IT Web Solutions, we are committed to providing our valued clients with service that is dependable, delivered on time, and of the highest possible quality. We are delighted to offer our customers an extensive selection of e-business solutions, in addition to a vast array of products and services. By utilizing a comprehensive scope document, we conduct an exhaustive analysis of each endeavor. This ensures that we have a comprehensive understanding of the task at hand and reduces the likelihood of a future dispute, reversal, or cancellation. However, our cancellation and refund policies have a few restrictions in place to prevent system abuse.

At Bozona IT Web Solutions, one of our primary objectives is to provide each client with the finest possible development services. We are aware that there are numerous circumstances in which you may need to rescind your transaction or request a refund. Our policies and procedures for returns and cancellations are detailed in this section of our return policy.

Regarding Cancellations Policy

After 5 to 7 days of entering into a service agreement, customers can submit a request to terminate a specific service through our website's cancellation form.

Due to the limited availability of discounted services around certain holidays, such as Christmas, New Year's Eve, and the Fourth of July, cancellation requests for certain services cannot be honored. Christmas, New Year's Day, and Independence Day are among these holidays.

It is not possible to stop using services such as domain name registration and domain name transfer, and once the fees have been paid, they are never refundable, even if the cancellation occurs within the first 48 hours. Even if the cancellation occurs within the first 48 hours, this is the case. The service will be terminated if the subsequent payment is not received within seven business days after the due date.

Refund Policy

Due to the fact that the processes involved in delivering each of our services are distinct, our refund policies and procedures are also entirely distinct. Due to the fact that diverse resources are required at various stages of a campaign, refund requests for completed services will be denied. This includes all requests for refunds.

  • The administrative fees and installation fees cannot be refunded under any circumstances.
  • In the event that payments are refunded, regulatory agency taxes will not be refunded, regardless of whether the fees themselves are refunded.
  • In the event that a client violates the terms and conditions of our service, we reserve the right to immediately terminate their service without refund.
  • Therefore, standard return policies do not apply to services that offer same-day delivery. In the event that a third party is culpable for a service delay or interruption, we will not issue refunds to affected customers.
  • Once the client's transaction has been processed and approved, they can anticipate receiving their reimbursements 5-7 business days after the date of the initial payment.

Disclaimer

This website's information is intended solely for general informational purposes. Even though we make every effort to ensure that the information is accurate and reliable, we make no express or implied guarantees or warranties about the website or the information, products, services, or related graphics on the website being suitable or accessible for any purpose. This is the case despite our best efforts to ensure that the information is accurate and trustworthy. If you choose to rely on such information, you should understand that you do so at your own risk. We are not liable for any loss or damage, including, but not limited to, indirect or consequential loss or damage, or any loss or damage resulting from the loss of data or profits, caused by or relating in any way to the use of this website. This includes direct loss or damage, but is not limited to it.